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  • Writer's pictureTeam Hype

Measuring the Success of Public Relations: Key Metrics and Tools

Updated: Apr 22

It can be challenging to measure a campaign's full impact in the field of public relations. Any PR team must, however, figure out a way to show the outcomes of their work. It is challenging to assess the value of campaign results and develop effective plans based on the development to date if campaign results cannot be measured precisely.

Here are a few of the metrics that we consider most important when assessing the success of a PR campaign. Please continue reading to learn how to monitor these metrics and share them with a client or executive team.

1. Impressions

The effectiveness of public relations campaigns is relatively easy to measure. PR typically influences larger-scale corporate objectives and results. The impressions or views of the PR campaign assets are a crucial indicator of PR effectiveness. You can be sure that people are taking in your message even if they don't directly result in sales or immediate revenue.

Measuring the Success of Public Relations

2. Traffic Analytics

Depending on the PR strategy and story placements, there should be a clear improvement in your direct and organic analytics. To assess the traffic value of the campaigns, a marketing team should examine analytics data for spikes in referral and organic homepage traffic. Then, any conversions or goal accomplishments connected to that traffic can be recognized as results.

3. Your Share of Voice

Measurement of share of voice is essential for any brand interested in understanding how they perform in their specific market. One of the most useful metrics for evaluating the success of a PR campaign is how well your content performed compared to that of your main rival, and the contribution of PR to your overall business objectives continues to be SOV. You can more effectively retool your campaign efforts by comprehending SOV.

4. Media Impact Value

Campaign results now include social media; they are no longer limited to print or online. Siloed metrics are no longer relevant in the boardroom because the distinctions between paid, owned, and earned media are increasingly blending. For fashion, luxury, and beauty brands, using a single monetary measure of brand performance, such as the widely publicized Media Impact Value, is crucial.

5. Outcomes and Results

Measure your public relations efforts in terms of the results you get, like the number of articles published, estimated views, audience reach, or social media shares. These are lagging indicators; they need to be revised to show how PR has affected business. Measure results (lagging indicators), such as increased web traffic, backlinks from authoritative websites, or pipeline impacts, such as demo requests, to demonstrate ROI.


You can only assess your work outcomes and determine whether you followed all the right steps if you have a proper public relations campaign measurement. Before you launch a campaign, you must establish clear goals, choose the key performance indicators you'll use to gauge success, and then modify your PR marketing strategy as necessary. Observe social media activity, have a crisis management strategy, and remember competitor analysis: It will help you recognize your advantages and disadvantages.

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