How Artificial Intelligence Is Changing Media And Marketing
The rapid integration of technology has brought about a swift and profound transformation in the media landscape, fundamentally altering how we both consume and produce content. This revolution spans from tailored news feeds to the ascendancy of AI-generated articles, signifying that artificial intelligence has led a paradigm shift within the industry. These advancements challenge long-established practices and initiate substantial changes in processes.
An example of this AI-driven transformation can be observed in BuzzFeed, which recently unveiled its intention to incorporate artificial intelligence as a fundamental component of its operations. This involves leveraging AI for the creation of quizzes and various content types on its platform. As reported by The McKinsey Global Institute, their predictions indicate that AI is finding applications in solving real-world business challenges across almost every sector of the economy, with particular prominence in the marketing and sales domains.
Those in the media industry are correct to be frightened that AI will take their jobs. What will stop corporations from adopting AI-generated platforms like ChatGPT to stay ahead of the game if an AI-generated platform like ChatGPT can write content at breakneck speed? The greatest thing for public relations professionals to do is to stay ahead of the curve and identify methods to utilize AI to enhance and improve the customer/client experience.
How To Use AI In Public Relations?
The public relations industry is one that has been utilizing AI in some way, shape or form. Consider these approaches to adopting AI into your PR practices.
Incorporate data analytics:
AI-powered analytics systems, such as Google Analytics, can assist public relations practitioners in collecting and analyzing massive amounts of data from a number of sources (social media, news outlets, online forums, and so on) in order to uncover trends and measure the performance of public relations efforts. We may also use media monitoring tools to follow client social media mentions and measure the bigger discourse around a brand or effort.
Adopt speech-to-text technology.
This technology is beneficial to public relations in a variety of ways. Dictation makes it easier to transcribe interviews, collect notes and ideas, and create material more efficiently. All of these can help us enhance our workflow and gain deeper insights into our clients' media presence in the market.
Some AI systems can generate press releases, blog posts, and other written content. While they may not completely replace human writers, they can assist in producing initial drafts and reports, saving time and effort.
Chatbots and Virtual Assistants:
Many organizations use AI-powered chatbots and virtual assistants to interact with the public on websites and social media. These bots can provide instant responses to common questions and route more complex inquiries to human PR professionals.
AI can help PR professionals tailor their communications and outreach to specific audience segments. By analyzing data, AI can suggest personalized approaches for different groups, increasing the chances of successful engagement.
Effective PR strategies demand the knowledge and hands-on experience of seasoned professionals. It's crucial to remember that AI functions as a tool, devoid of the emotional nuance required for certain aspects of the industry. AI has solidified its presence in the business landscape, signifying its indispensability. Instead of perceiving these shifts in a negative light, many are embracing the reality that continually emerging technologies are offering fresh avenues for progress and evolution.